Questions and answers

FRIDA creates a standardised registration system for crèches, nurseries and after-school care centres throughout Tyrol. What's more, you can register conveniently from home, digitally and easily. The date of registration within the statutory period from 1 December to 31 January has no influence on your child's possible ranking!

Parents or legal guardians can register any child who requires a place in a crèche, nursery or after-school care centre for the coming childcare year. This includes all children aged between zero and 15.
 

Registration via FRIDA is required:

• When a child attends a facility (crèche, nursery, after-school care centre) for the first time.
• When a child changes facilities.
• If the scope of childcare changes, this can be registered via FRIDA. In practice, however, this is usually discussed and arranged directly with the facility. It is best to contact the relevant facility directly regarding this.

The following situations do not require registration via FRIDA:

• When a child is already attending a facility or has been admitted to a (private) facility. This information is transferred automatically and no additional registration via FRIDA is required.

Registration should certainly be completed digitally via FRIDA whenever possible. All registrations are collected in a shared database. In exceptional cases, it is also possible to register using a paper form with the local authorities or private providers.

• If a registration has been made with the local authority or a private provider, it is transferred to the FRIDA registration platform like any other. However, this increases the administrative workload, which should be reduced so that more time is available for discussions and personal contact.
• If the child already attends a facility and will continue to do so, the previous year's registration will automatically be reused. (PLEASE NOTE: A transfer from, for example, a crèche to a nursery school or from a nursery school to an after-school care centre constitutes a change of facility even if the provider remains the same, and requires a new registration.)
• If no registration has been made via FRIDA, the local authority or the provider, and the child does not already have a place at the facility, admission is not possible.

Registration is carried out for the coming childcare year. Registration is for children who are attending a facility for the first time or who are transferring to another facility (for example, from a crèche to a nursery school). If this is not the case, the registration will remain valid beyond this year.

Between 1 December and 31 January , parents or guardians can edit their registration details at any time.

No. The principle is NOT "first come, first served" – it does not matter on which day within the period the application is submitted.

The status of each registration can be viewed on the FRIDA registration platform. Once the application has been submitted, its status changes to "Submitted" and the application is automatically assigned to the relevant authority. You will also receive an automatic confirmation email. 

Registration period (1 December to 31 January or 30 April)

During this period, registrations for the coming childcare year must be made. Registration after the deadline is possible, but in this case a placement cannot be guaranteed.

Ranking by private providers (1 February to 1 March)

During this period, direct registrations with private and corporate facilities will be processed.

Ranking by public providers (1 March to 1 April)

During this period, registrations with public providers (local authorities) will be processed. An allocation will be made by the end of this period at the latest.

This may vary from provider to provider. The person who registered the child will receive an email as soon as a place in a facility has been confirmed. In any case, however, all applications submitted by the deadline are expected to be processed by 1 April.

Only one registration per child is possible. Multiple applications will be automatically registered and will not be considered. 

Parents or guardians enter the following information on FRIDA: 

• Personal details and details about the child.
• All information required for legal ranking in accordance with the Tyrolean Child Education and Childcare Act (TKKG).
• The anticipated level of care required.
• The desired facility or facilities. Two preferred facilities may be selected – private and public facilities are equally included. 

No. Personal discussions remain an essential part of educational practice. They are crucial for a successful educational partnership. During the registration process via FRIDA, parents will also be informed that personal discussions may take place.

Questions about the right to be allocated a childcare place

The aim is to ensure that every child in Tyrol has access to affordable childcare that meets their needs from their second birthday onwards. 

IMPORTANT: FRIDA, the digital registration platform for your child's childcare place, is for all children aged 0 to 15! Only the right to be allocated a childcare place applies to children from their second birthday onwards. 

This applies to every child who will turn two years old in the coming childcare year and who has been registered within the statutory registration period.

The right to a childcare place consists of a variety of measures to strengthen Tyrol as a centre of education (e.g. additional subsidies for providers and local authorities). For parents or guardians, there will be a change in the registration process, in particular, which has been standardised throughout Tyrol. Previously, a paper form had to be completed and submitted to the local authority or facilities. Registration is now completed digitally via FRIDA. Please note: The date of registration within the statutory period from 1 December to 31 January has no influence on your child's possible ranking! 

The local authorities and private providers are responsible for implementation. In this regard, they are supported by the state with a coordination office and a digital platform.